Terms of Service

1. What the Service is

SignatureClaw is a managed hosting service. We deploy, secure, and maintain a dedicated, private cloud computer (a remote desktop running the OpenClaw software stack) on a virtual server. The cloud computer is provisioned for you and controlled by you. The Service does not install any software on your personal device and does not access any computer, device, or network other than the cloud instance we provision for you.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Service.

3. Accounts and security

You are responsible for safeguarding your login credentials and any tokens or accounts you connect (such as a Telegram bot token). You are responsible for all activity that occurs under your account and on your cloud instance.

4. Subscriptions, billing, and refunds

• The Service is offered on a recurring subscription basis, billed through Stripe.
• Your subscription renews automatically each billing cycle until cancelled.
• You may cancel at any time; cancellation stops future renewals.
• For refund requests, contact [email protected]. We review requests in good faith and in accordance with applicable consumer-protection law.

5. Acceptable use

You agree that you will not use the Service, or your cloud instance, to:

• Gain or attempt to gain unauthorized access to any computer, device, account, network, or data that you do not own or are not authorized to access.
• Create, host, or distribute malware, ransomware, viruses, spyware, or any malicious or unwanted software.
• Send spam, conduct phishing, or carry out fraud or social-engineering attacks.
• Perform denial-of-service attacks, credential stuffing, scraping in violation of others' terms, or any activity that disrupts or harms others.
• Violate any applicable law or any third party's rights.

The Service is intended solely for lawful automation of your own work and your own accounts. We may suspend or terminate accounts that violate this section.

6. Your content and connected accounts

You retain ownership of the files, data, and accounts you connect to your cloud instance. You represent that you have the right to use them and that doing so complies with these Terms and applicable law.

7. You control your cloud instance

Your cloud computer is dedicated to you. Every session is visible to you, you decide what the assistant may run, and you can pause or shut it down at any time. It only accesses your own cloud instance and the data and accounts you connect — never a third party's device.

8. Availability and support

We aim for high availability and provide monitoring, automatic crash recovery, and one-on-one email support, but the Service is provided on an "as available" basis and we do not guarantee uninterrupted operation.

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, to the maximum extent permitted by law, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of liability

To the maximum extent permitted by law, SignatureClaw will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or revenue, arising out of or related to your use of the Service.

11. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate access for violation of these Terms, for security or legal reasons, or where required to protect the Service or other users.

12. Governing law

These Terms are governed by the applicable laws of the jurisdiction in which the Service is operated, without regard to conflict-of-law principles. Nothing in these Terms limits any mandatory consumer-protection rights you may have under the laws of your country of residence.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use after changes take effect constitutes acceptance.

14. Contact

Questions about these Terms? Email [email protected].